How to Report Spam and Enhance Your Security
Spam emails are a common nuisance, cluttering your inbox and potentially posing security risks. When you receive a spam message, you have two choices: you can either delete it and move on, or you can report it to our mail server to help enhance its anti-spam capabilities. Reporting spam not only improves your own email experience but also contributes to a safer and more efficient email environment for everyone using our services.
How to Report Spam
- Forward as an Attachment: To report spam to the ASSP (Anti-Spam SMTP Proxy) system, you need to forward the email in question as an attachment. Simply create a new email, attach the spam message, and send it to assp-spam@yourdomain.tld. Remember to replace “yourdomain.tld” with your actual domain name.
- Send the Email: After attaching the spam email, hit send. This will submit the spam message to our system for analysis.
Important Note
To use the spam reporting feature, you must be using our outgoing mail server to send emails. If you are using your ISP’s SMTP server, your spam report will not be processed. This requirement ensures that our system can accurately track and manage spam reports.
Benefits of Reporting Spam
Reporting spam helps our system learn and adapt to new spam techniques. Here are some key benefits:
- Improved Filtering: Each spam report helps fine-tune our spam filters, making them more effective at identifying and blocking unwanted emails.
- Enhanced Security: By identifying and reporting spam, you help protect yourself and other users from potential phishing attacks and other malicious activities often associated with spam emails.
- Cleaner Inbox: A more efficient spam filter means less clutter in your inbox, allowing you to focus on important emails.
Whitelisting and Filtering
When the whitelist is updated on our mail servers, emails from whitelisted addresses will bypass all filters. This means that legitimate emails from trusted sources will always reach your inbox without being mistakenly flagged as spam. To manage your whitelist, review the help files in the SPAM/ASSP section of cPanel. Here, you will find detailed instructions on how to add or remove addresses from your whitelist and how to configure your spam filtering settings.
Conclusion
Taking a moment to report spam can have a significant impact on your email security and overall experience. By following the steps outlined above, you contribute to a more robust and reliable email system for everyone. For more information and assistance, please refer to the SPAM/ASSP section in cPanel or contact our support team.