AI-Powered Chatbot for Libraries
Transform how users discover books, journals, theses, repositories, and digital collections — all through one intelligent conversational interface.
- Real-time analytics for librarians
- One search across all library systems
- Smart subject expansion
Connect All Your Resources
📚 Multi-Source Index Support
Works seamlessly with KOHA, DSpace, OJS, EPrint, XML, CSV, MARC records, journals, institutional repositories, electornic databases, websites, digital collections and many more
🧠 AI-Powered Discovery
Automatic keyword extraction, Controlled vocabulary expansion, “See Also” subject recommendations, Spell correction, Related topic discovery Just like a professional reference librarian.
📊 Natural-language searching
One search across all library systems, Smart subject expansion, Librarian-style assistance, Real-time analytics for librarians, Works with existing VuFind & Solr installations
Choose AI-Powered Chtabot Plans that best fits your need
The AI Search Assistant Your Library Catalog Needs
AI Chatbot Basic
Everything Needed to get Started with AI Chatbot
- ✍️ Upto 10,000 Records
- 🤖 Model Options: OpenAI/Azure AI/Local LLM
- 🔄 VuFind + Solr support
- 📊 Basic Analytics Dashboard
- 📦 Spport MARC, OJS, XML, Website, CSV, Repositories, LMS etc.
- 🧠 Retrieval-Augmented Generation(RAG) - (Summarize Abstracts)
- 🌍 Website integration
- 📝 Spellcheck
- 🎯 Recommendation Engine
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AI Chatbot Pro
Everyting in AI Chatbot Basic plus advance features
- ✍️ Upto 50,000 Records
- 🤖 Model Options: OpenAI/Azure AI/Local LLM
- 🔄 VuFind + Solr support
- 📊 Advance Analytics Dashboard
- 📦 Spport MARC, OJS, XML, Website, CSV, Repositories, LMS etc.
- 🧠 Retrieval-Augmented Generation(RAG) - (Summarize Abstracts)
- 🌍 Website integration
- 📝 Spellcheck
- 🎯 Recommendation Engine
- 🧭 “See Also” Suggestions
- 🏷️ Subject Extraction
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AI Chatbot Premium
Everyting in AI Chatbot Basic plus premium features
- ✍️ UNLIMITED Records
- 🤖 Model Options: OpenAI/Azure AI/Local LLM
- 🔄 VuFind + Solr support
- 📊 Advance Analytics Dashboard
- 📦 Spport MARC, OJS, XML, Website, CSV, Repositories, LMS etc.
- 🧠 Retrieval-Augmented Generation(RAG) - (Summarize Abstracts)
- 🌍 Website integration
- 📝 Spellcheck
- 🎯 Recommendation Engine
- 🧭 “See Also” Suggestions
- 🏷️ Subject Extraction
- 🔍 Safe Fallback Search
- 🧩 Subject Facet Expansion
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Why Choose SternHost for Your Library AI?
Designed specifically for the information sector, our AI assistant bridges the gap between your patrons and your resources—delivering instant answers so your librarians can focus on complex research support.
AI-Powered Library Solutions
Cutting-edge artificial intelligence designed for modern libraries
Natural Language Search
Users can search the library using everyday language (e.g., “recent journal articles on education”),
Unified Multi-Source Discovery
Searches across books, journals, theses, repositories, and digital collections indexed in VuFind and Solr — all from one interface.
Intelligent Subject Expansion
Personalized content suggestions based on user behavior, interests, and borrowing history.
Librarian-Style Guidance
Provides helpful follow-up suggestions and alternative search options when results are limited or unavailable.
Real-Time Analytics for Librarians
Tracks search trends, popular topics, and zero-result queries to support data-driven collection development.
Natural Language Search
Allow users to search conversationally with AI understanding context and intent.
Kunle
"What an excellent amazing support. I've also been referred to SternHost by several people"
Simeon
"John worked with me and answered all my question, I had and made me feel happy about the product."
Chuks
"Quick, excellent and responsive customer service, no hidden charges. Keep it up SternHost team."
Revolutionize Patron Support: Managed AI Chatbot
SternHost brings the power of Artificial Intelligence to your library. We deliver a fully managed, conversational AI agent that acts as the first line of defense for patron inquiries, handling high volumes of routine questions effortlessly and affordably.
Our solution is more than just a script; it is a learning system designed for libraries. We handle the technical setup, including Knowledge Base ingestion, Natural Language Processing (NLP) configuration, and website widget integration. You simply provide your policy documents, and the AI learns to answer questions like a pro.
Our hosting environment ensures your AI is fast and responsive. We ensure low-latency replies and high availability, allowing the chatbot to handle thousands of simultaneous conversations during peak periods—like exam weeks—without slowing down.
SternHost AI Security: Patron Privacy First
At SternHost, we know that patron privacy is a core tenet of librarianship. Our AI Chatbot is architected with strict “Privacy-by-Design” principles to ensure that user interactions are confidential and data is never misused.
Anonymized Interactions
We prioritize user anonymity. The chatbot is configured to process queries without retaining Personally Identifiable Information (PII) for training purposes. Chat logs are encrypted in transit and at rest to protect the intellectual privacy of your users.
Isolated Knowledge Instances
Your data doesn't train someone else's bot. We use isolated resource technology to ensure your AI model is grounded strictly in your institution's data. Your internal documents and patron queries remain segregated within your specific environment.
Frequently Asked Questions
Get instant clarity on features, billing, technical specifications, and how SternHost can best serve your needs.
An AI library chatbot is an intelligent search assistant that helps users discover books, journals, theses, and digital resources in academic libraries using natural language queries.
The chatbot understands user intent, expands search terms using controlled vocabularies, corrects spelling errors, and searches across multiple library collections indexed in VuFind and Solr.
The chatbot works with VuFind and Solr, which index content from MARC records, digital repositories, librry management systems, OJS journals, XML, CSV files, websites, Electronic databases and on
Yes. We can configure the chatbot to interact with your ILS (like Koha). Patrons can ask, "Do you have 'The Great Gatsby'?" and the bot can check the catalog and report availability.
We configure a "fallback" protocol. If the AI is unsure, it can politely apologize and offer to transfer the chat to a live staff member or create a support ticket for email follow-up.
Not at all. We provide a simple snippet of code (like a Javascript tag). You just paste it into your website's footer, and the chat widget appears instantly.
No. Your data is isolated. We do not use your patrons' private conversations to train public, open-source models (like ChatGPT). Your data stays within your controlled environment.
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