Keeping your contact information up to date is crucial to ensure that you receive important notifications, billing reminders, and service updates from your hosting provider. Outdated information can lead to missed alerts or disruptions in service. Fortunately, updating your details in the client portal is a quick and simple process.
Why It’s Important
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Billing & Invoices – Ensure invoices and receipts are sent to the correct email.
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Domain & Hosting Renewals – Avoid accidental expiration due to missed renewal notices.
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Security Alerts – Receive notifications about logins, suspicious activities, or support replies.
How to Update Your Contact Information
Step 1: Log in to the Client Portal
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Visit the login page of your hosting provider’s client portal.
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Enter your email address and password to access your account.
Step 2: Navigate to Profile or Account Settings
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Once logged in, locate the Account Settings or Profile section.
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This is usually accessible from the top-right corner under your account name.
Step 3: Update Your Details
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Edit fields such as:
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Email Address
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Phone Number
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Billing Address
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Emergency Contact (if available)
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Double-check for typos to avoid issues with notifications.
Step 4: Save Changes
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Click the Save or Update Information button.
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Some portals may send a verification link to confirm your new email.
Step 5: Verify Information
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Check your inbox or phone for any verification message.
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Complete the verification process to finalize the update.
Best Practices for Sternhost Clients
✔️ Review your contact details every 3–6 months.
✔️ Always use a primary email address (avoid temporary or inactive ones).
✔️ Enable Two-Factor Authentication (2FA) in your Sternhost portal for maximum account protection.
Final Thoughts
At Sternhost, we make hosting simple and reliable. By keeping your contact information updated, you ensure uninterrupted access to your services and never miss an important update.
???? Log in to your Sternhost Client Portal today and review your details.
