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If you’ve forgotten your cPanel password or simply want to change it for security reasons, don’t panic. This guide will walk you through resetting your cPanel password in a few easy steps using your Sternhost Client Area or WHM (Web Host Manager) if you’re a reseller or VPS user.

Why You Might Need to Reset Your cPanel Password

There are several reasons to change your cPanel password:

• You’ve forgotten the current password.

• You suspect your account may have been compromised.

• You want to maintain good security hygiene by updating your password regularly.

Regardless of the reason, resetting your cPanel password is quick and straightforward.

Method 1: Reset via Sternhost Client Area

The easiest way to reset your cPanel password is through the Sternhost Client Area.

Step-by-Step Instructions:

1. Log in to your Sternhost Client Area:
   👉 https://www.sternhost.com/clientarea

2. Navigate to Services > My Services.

3. Locate your Hosting Package and click “Manage” or “View Details.”

4. On the service details page, click “Change Password” under the Actions tab.

5. Enter your new password and confirm it.
   🔒 Use a strong password that includes upper/lowercase letters, numbers, and symbols.

6. Click “Save Changes.”

You can now access your cPanel with the new password.

Method 2: Reset Password via WHM (For Resellers/VPS Users)

If you have WHM (Web Host Manager) access, you can reset cPanel passwords for any account under your management.

How to Do It:

1. Log in to WHM:
   👉 Usually at https://yourdomain.com:2087
   (Replace yourdomain.com with your actual domain)

2. Search for “List Accounts” in the left-hand menu.

3. Find the domain you want to reset and click the “+” icon beside it.

4. Click “Change Password.”

5. Enter a new password and click “Change.”

Done! The user can now log in to cPanel with the updated credentials.

Optional: Reset via cPanel Login Page (If Enabled)

Some servers allow password reset directly from the cPanel login page.

1. Go to your cPanel URL (e.g., https://yourdomain.com:2083).

2. Click “Reset Password” or “Forgot Password?”

3. Follow the email instructions sent to your registered email address.

⚠️ Note: This feature must be enabled by the hosting provider. If it’s not available, use Method 1.

Tips for Managing cPanel Passwords

• Use a password manager like Bitwarden or LastPass to store your login credentials.

• Never reuse passwords across multiple platforms.

• Regularly update your passwords every 3–6 months.

Need Help?

If you run into any issues, Sternhost support is always here to help.

📩 Submit a Support Ticket

Final Thoughts

Resetting your cPanel password on Sternhost is simple and secure. Whether you’re managing a personal website or client sites as a reseller, keeping your credentials safe ensures your hosting environment stays protected.

Have more questions? Explore our Knowledge Base or reach out to our support team today.