Why Your Site Shows “Not Secure” and How to Fix It
Seeing a “Not Secure” warning next to your website’s URL can be alarming—both for you and your visitors. It signals that your site doesn’t have a valid SSL certificate, putting your data and credibility at risk.
In this article, we’ll break down why your site shows “Not Secure” ...
How to Set Up Email Forwarding in cPanel
Email forwarding lets you automatically redirect incoming emails from one address to another—without needing to check multiple inboxes. Whether you're trying to forward emails to a Gmail address or another team member, cPanel’s built-in tools make it easy.
In this article, we’ll show you how to create, manage, ...
How to Use Webmail (Roundcube/Horde) to Access Your Emails
Webmail allows you to access your email directly from your browser—no need for third-party email clients like Outlook or Thunderbird. At Sternhost, we provide two powerful webmail options: Roundcube and Horde.
In this article, we’ll walk you through how to access and use Webmail through cPanel, what each ...
Resetting Your cPanel Password: A Step-by-Step Guide
If you’ve forgotten your cPanel password or simply want to change it for security reasons, don’t panic. This guide will walk you through resetting your cPanel password in a few easy steps using your Sternhost Client Area or WHM (Web Host Manager) if you're a reseller or ...
What Website Owners Need to Know About IPv4 vs. IPv6
Every website depends on the internet protocol (IP) address to connect users and servers. But with the explosive growth of the internet, the original addressing system — IPv4 — has become insufficient. Enter IPv6, the next-generation protocol designed to solve these limitations. Understanding the differences between IPv4 ...
Pointing Your Domain to Sternhost: A Step-by-Step DNS Guide
One of the first steps in launching your website with Sternhost is connecting your domain name to our servers. Whether your domain is registered with us or another registrar (like Namecheap, GoDaddy, or Google Domains), this guide walks you through how to point your domain to your ...
Clearing Your Website Cache: When and How to Do It Right
Website cache is a powerful tool that can improve page load times and enhance user experience. But sometimes, it can also be the root of frustrating issues—like changes not reflecting or loading outdated content. In this article, we’ll walk you through what caching is, why you may ...
Creating a Custom Error Page (404, 403, 500) in Your Hosting Account
Custom error pages are a great way to enhance your website’s user experience by replacing generic server error messages (like 404 Not Found, 403 Forbidden, or 500 Internal Server Error) with branded, helpful, and visually appealing alternatives.
In this guide, we’ll show you how to create and set ...
Troubleshooting Email Delivery Issues: Spam, Bounce, and Blacklist Fixes
If your emails from Sternhost aren’t reaching inboxes, land in spam, or bounce back, you're not alone. Email delivery issues are common but can usually be resolved quickly with a few checks and adjustments.
In this guide, we’ll cover:
Why emails go to spam
What causes bounces
How ...
How to Tell If Your Hosting Can Handle Your Website Traffic
As your website grows, ensuring your hosting can handle increasing traffic becomes critical. Poor hosting performance during traffic spikes can lead to slow loading times, errors, or even downtime — all of which hurt user experience and SEO rankings.
In this guide, you’ll learn how to assess whether ...