Fixing FTP Login Errors: Common Causes and Solutions
Experiencing FTP login errors can be frustrating, especially when you’re trying to update your website quickly. Here’s a practical guide to help you identify and fix common FTP issues.
1. Check FTP Credentials
Ensure you’re using the correct:
- Hostname (usually ftp.yourdomain.com or your server IP)
- Username and password
- Port (default FTP uses port 21)
🛠 If you’re unsure, confirm these details in your hosting control panel or cPanel under FTP Accounts.
2. Verify the FTP Host is Reachable
Try pinging your domain or IP:
ping ftp.yourdomain.com
If unreachable, your domain might not be pointing correctly to the server or DNS propagation is still in progress.
3. Check Passive Mode Setting
Some FTP clients (like FileZilla) need Passive Mode enabled due to firewall restrictions. Enable it in your client settings:
FileZilla ➜ Edit ➜ Settings ➜ FTP ➜ Passive Mode
4. Firewall or Antivirus Interference
Local firewall or antivirus software may block FTP access. Temporarily disable them or add an exception for your FTP client.
5. Too Many Connections
FTP servers limit concurrent connections. If you’re getting a “421 Too many connections” error:
- Limit simultaneous connections in your client.
- FileZilla ➜ Site Manager ➜ Transfer Settings ➜ Limit number of simultaneous connections (e.g., set to 2)
6. Incorrect FTP Type
Ensure you’re connecting via the correct protocol:
- FTP (Plain)
- FTPS (FTP over SSL)
- SFTP (SSH File Transfer Protocol)
Note: SFTP uses port 22 and different credentials (usually your cPanel or SSH login).
7. Account Suspension or Quota Issues
If your hosting account is suspended or out of disk space, FTP access may fail. Check your hosting dashboard or contact support.
🛠 Still Stuck?
If none of these work, reset your FTP password from your cPanel or hosting panel and try again.
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